Hewlett Packard Case Study

Hewlett Packard Case Study Hewlett-Packard or HP is an American multination information technology corporation that that sells hardware, software and other related business services. The product line of HP includes a wide range such as PCs, servers, software, imagining products and scanners just to name a few. Hewlett-Packard also provides services and consulting business around its products and partner products. In 2013 under Lenovo, Hewlett-Packard was the world’s second biggest PC vendor. But with so many product lines and options for such a big company such as Hewlett-Packard what problem would it run into? This issue is this would cause a high cost of design manufacture, and introduce a new product, feature, or option exceed the additional revenue it is likely to generate. Not to mention this also what costs would be related with too little or too much inventory of such a product. You also want to consider the additional supply chain intricacy along with how does this all effect the customer satisfaction. Kathy Chou who is vice president of Worldwide Commercial Sales, responsible for growing HP’s worldwide commercial business through direct and indirect channels, said â€Å"While revenue grew year over year, our profits were eroded due to unplanned operational cost,† She later stated that â€Å"As product variety grew, our forecasting accuracy suffered, and we ended up with excesses of some products and shortages of others.† Constantly growing product variety would need to meet the increasing customer needs was the mode HP took. The problem at hand is was between marketing and operations. Marketing and sales always wanted more, more SKUs, more features, and more configurations where as supply chain mangers always wanted less, less to forecast, less inventory and less complexity to manage. Analysis and Evaluation Hewlett-Packard has always been within the top 5 of Vendor market share over that last 10 years, as you can see from the chart below of its Global laptop market share by units, percent from 2006-2013. Global laptop market share by units, percent (2006-2013) Rank 2006 2007 2008 2009 2010 2011 2012 20131 1 Dell 15.9 HP 18.1 HP 18.2 HP 19.1 HP 17.9 HP 16.6 HP 16.1 Lenovo 16.9 2 HP 15.9 Dell 14.2 Dell 14.1 Acer 12.9 Acer 13.9 Lenovo 12.5 Lenovo 14.9 HP 16.2 3 Acer 7.6 Acer 9.7 Acer 10.6 Dell 12.1 Dell 12.0 Dell 11.7 Dell 10.7 Dell 11.6 4 Lenovo 7.0 Lenovo 7.4 Lenovo 7.5 Lenovo 8.0 Lenovo 10.9 Acer 10.8 Acer 10.2 Acer 8.1 5 Toshiba 3.8 Toshiba 4.0 Toshiba 4.6 Toshiba 5.0 Asus 5.4 Asus 5.7 Asus 6.9 Asus 6.3 Others 49.8 46.5 44.9 42.8 40.0 42.8 41.2 40.8 If HP wanted to stay on top each and every year it would need an answer, a tool, a way to fix all problems at hand and continue to improve each and every year. Recommendations HP wouldn’t be anything if it didn’t innovate and Kathy Chou was fully aware of this. With the rising cost and inefficiency associated with managing millions of products and configurations this problems â€Å"took their toll† she stated which soon she followed with â€Å"and we have no idea how to solve it.† So what would it take to solve these issues? HP would need a tool that would use a procedure or formula for solving a problem. HP combined a team within its company which would consist of HP Business Group, HP labs and HP Strategy Planning and Modeling and also individuals from a handful of consultancies and universities in order to work on the problems. Over the year the team would produced an analytically driven process for evaluating new products, created a tool for prioritizing existing products in a portfolio and developed an algorithm that solves the problem many times fast than previous technologies, which advancing the theory and practice of ne twork optimization. With all the hard work done over the years the team would be reward in 2009 with an Edelman award (worlds leading prize for excellence in operations research practices) in developing what was called a revenue coverage optimization (RCO). This tool would allow HP to offer customers significantly improved service and at the same time save the company tons of money in improved efficiencies. Once this tool was implemented, HP would be improved customer service and saved the company a lot of money. Also this improved efficiency with HP business with their customers. References: Turban, Efraim, and Jay E. Aronson. Decision Support Systems and Intelligent Systems. 9th ed. Upper Saddle River, NJ: Prentice Hall, 2001. Print. Hewlett-Packard (HP). What Is ? Web. 14 Nov. 2014. . Executive Biography. HP. Web. 14 Nov. 2014. . Gartner Says PC Vendors Experienced a Happy Holiday Season with Fourth Quarter Worldwide Shipments Increasing 12 Percent. Gartner Press Release. January 14, 2004. Questions for the Case When offering to many product lines and options that a big company such as HP might face are A high cost of design, manufacture, and introduce a new product, feature, or option exceed the additional revenue it is likely to generate The cost associated with too much or too little inventory for such a product, not to mention additional supply chain complexity, and how does all that impact customer satisfaction. The possible conflict between marketing and operations is that marketing and sales always wanted more, more SKUs, more features, more configurations where as supply chain mangers always wanted less, less to forecast, less inventory and less complexity to manage. HP combined a team within which would consist of HP Business Group, HP labs and HP strategy Planning and Modeling and also individuals from a handful of consultancies and universities. Produced an analytically driven process for evaluating new products Created a tool for prioritizing existing products in a portfolio Developed an algorithm that solves the problem many times fast than previous technologies, which advancing the theory and practice of network optimization. Whatis.com defines algorithm as a procedure or formula for solving a problem. An HP Senior Fellow Robert Tarjan has developed algorithms useful in everything from improving chip design to routing telephone calls, from optimizing deliveries in transportation networks to improving searches of large data sets. A software tool Revenue Coverage Optimization (RCO) was been developed that allowed HP to offer customers significantly improved service and at the same time save the company tons of money in improved efficiencies. This tool in 2009 won the Franz Edelman Award, the worlds leading prize for excellence in operations research practices. Robert Tarjan has received such major national and international awards as the ACM Turing Award, known as the â€Å"Nobel Prize† of computing, the Nevanlinna Prize and most recently, the Blaise Pascal Medal in Mathematics and Computer Science. References: Algorithm. What Is ? Web. 14 Nov. 2014. . Robert Tarjan. HP Labs. Web. 14 Nov. 2014. . The benefits HP gained from implementation of this model over all resulted in improved customer service and saved the company a lot of money. Also this improved efficiency with HP business with their customers.

Robotics :: essays research papers

Two years ago, the Chrysler corporation completely gutted its Windsor, Ontario, car assembly plant and within six weeks had installed an entirely new factory inside the building. It was a marvel of engineering. When it came time to go to work, a whole new work force marched onto the assembly line. There on opening day was a crew of 150 industrial robots. Industrial robots don't look anything like the androids from sci-fi books and movies. They don't act like the evil Daleks or a fusspot C-3P0. If anything, the industrial robots toiling on the Chrysler line resemble elegant swans or baby brontosauruses with their fat, squat bodies, long arched necks and small heads. An industrial robot is essentially a long manipulator arm that holds tools such as welding guns or motorized screwdrivers or grippers for picking up objects. The robots working at Chrysler and in numerous other modern factories are extremely adept at performing highly specialized tasks - one robot may spray paint car part s while another does spots welds while another pours radioactive chemicals. Robots are ideal workers: they never get bored and they work around the clock. What's even more important, they're flexible. By altering its programming you can instruct a robot to take on different tasks. This is largely what sets robots apart from other machines; try as you might you can't make your washing machine do the dishes. Although some critics complain that robots are stealing much-needed jobs away from people, so far they've been given only the dreariest, dirtiest, most soul-destroying work. The word robot is Slav in origin and is related to the words for work and worker. Robots first appeared in a play, Rossum's Universal Robots, written in 1920 by the Czech playwright, Karel Capek. The play tells of an engineer who designs man-like machines that have no human weakness and become immensely popular. However, when the robots are used for war they rebel against their human masters. Though industrial robots do dull, dehumanizing work, they are nevertheless a delight to watch as they crane their long necks, swivel their heads and poke about the area where they work. They satisfy "that vague longing to see the human body reflected in a machine, to see a living function translated into mechanical parts", as one writer has said. Just as much fun are the numerous "personal" robots now on the market, the most popular of which is HERO, manufactured by Heathkit.

Best solution for a suburb having frequent cases of violence, theft and burglary

Assume that you are living in suburb which has frequent cases of violence, theft and burglary. What do you think is the best solution in long run and short run? Do you prefer to support CPTED and/or reactive approaches which involves police, court and other activities? Answer: In my view, for a suburb having frequent cases of violence, theft and burglary the best solution in long run or short run can come through CPTED (Crime prevention through environmental design) alone as it focuses on behavioural psychology and relationships between people and the environment.In case a crime has already occurred a reactive investigation involving police, courts and correctional facilities has to necessarily follow but true prevention cannot succeed without involving people. It is an accepted fact that physical deterrent is the best method for prevention of crimes. To this end in case of a suburb of the kind assumed we have to begin by involving people and by consensus limit the points for entry a nd exit; and at the same time block the other points so that no entry or exit is possible save the points agreed to by the residents.Next step would be arranging round the clock vigil of these points of entry and exit to ensure that every visitor is recorded with his identification. Residents can share the costs or they can volunteer by rotation to perform the duties depending on the economic state of the suburb. Residents may also be encouraged and educated to install burglar alarms, particularly for the households which are left locked or where children or the aged or the sick stay alone for long hours.To ensure monitoring and continuity of preventive vigilance by the residents formal and informal meetings of larger and smaller groups will need to be held with brain storming on the security perceptions and maintaining crimelessness of the suburb. Such measures supported by the ideology behind CPTED would go a long way in prevention of crimes in the suburb in question.

American Revolution - Summary Essay example - 939 Words

1760- King George takes the throne of England. 1763- French and Indian War Ends. Canada and land east of the Mississippi River is added to Great Britiains Empire. 1765- The Stamp Act is passed. The Stamp Act was passed as a means to pay for British troops on the American frontier. The colonists were the ones paying for the troops and they violently protested the Act. 1766- The Stamp Act is repealed. 1768- British troops arrive in Boston to enforce laws. 1770- Four workers are shot by British troops stationed in Boston. The American Patriots labeled the killings The Boston Massacre. 1773- Massachusetts patriots dressed as Mohawk Indians protest the British Tea Act by dumping crates of tea into the Boston Harbor.†¦show more content†¦On October 19, 1781, the British General, Lord Cornwallis is forced to retreat to a the Virginian peninsula Yorktown. The French Navy surrounds the peninsula with ships, while the Americans soldiers chase the British by foot. Cornwallis is forced to surrender and the Americans win the Revolutionary War. 1781- A peace treaty is signed between Great Britain and the United States, and Britain surrenders the Colonies to the Americans. Causes of the American Revolution The Boston Massacre was an encounter on March 5, 1770, that was five years before the American Revolution between British troops and a group of citizens of Boston that were then in the Massachusetts Bay Colony. British troops were quartered in the city to discourage demonstrations. As a result of constant harassment by the citizens, a squad of British soldiers that had been struck by snow and ice balls with rocks inside thrown during a demonstration, fired into the crowd, killing five men. The eight soldiers and their commanding officer were tried for murder and were defended by John Adams, later president of the United States, and Josiah Quincy. 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